Conditions of certification and cases of refusal

A certified account allows you to obtain a blue badge next to your username check-circle-solid.svg and to be able to receive your payments securely. You will also be more visible on the MYM platform. 

Conditions for requesting certification

If you have not already done so, go to the "Certify my account" page. All of the conditions below must be validated to obtain certification. You must:

  1. Have a first subscriber
  2. Have 5 online media on your feed
  3. Send your contact details
    • Your official contact details must be entered on your profile: First name/Last name/Address. Please note, all of this information must be correct and up to date.
    • Your first and last name must perfectly match your identity document.
    • If you are married, enter your maiden name.
  4. Confirm your mobile phone
    • Your mobile number must be added to your account and be confirmed with a unique code received by SMS.
  5. Add a bank account
    • You must have added a PayPal account or a correct bank account to receive your payments.
  6. Attach an identity document
    • It can be a Passport or an Identity Card. Health insurance cards are not accepted.
  7. Attach a safety selfie
    • Write the number you find on the certification page on a sheet of paper and hold this in your hand. Take a selfie photo and attach it to the certification page. Your face should appear completely, without accessories (glasses, hat, etc.) and without a filter.


In which cases can my certification be refused?

All MYM rules must be scrupulously followed for your certification to be accepted. Note that an account that does not comply with the terms of use may have its certification withdrawn.


Among the reasons for refusal, here are the most common:

  • Identity card: does not correspond to profile photos
    πŸ‘‰ An account must be personal. The content that you add to your feed or that you send as private media must be media from you. If our team detects that you do not have rights for certain posted content, certification will not be authorized.

  • Identity card - does not correspond to the surname/first name or date of birth of the account
    πŸ‘‰ The information indicated in your profile must perfectly match the information on your identity document. If you are married, enter your maiden name. Update your account and request a new certification.

  • Identity card - illegible or partial
    πŸ‘‰ Your identification document must be of adequate quality to be able to identify all the information (fairly large size + HD quality). Nothing should be hidden. Attach the document again and make another request for certification.

  • Incorrect postal address
    πŸ‘‰ All the information entered in your MYM account must be true and correct. Update your account before requesting a new certification.

  • Selfie - hidden or cut-off face
    πŸ‘‰ On your verification selfie, your face should not be cut off. It must not contain any accessories, filters or have been modified or altered. Take your selfie again and re-submit your certification.

  • Selfie - #incorrect account number format
    πŸ‘‰ For your verification selfie to be correct you must hold a sheet of paper in your hand after entering on it the unique number that we have sent you. Take a selfie photo of yourself and attach it to the certification page.
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