Affiliate disappeared from my list
👉 If a Creator or an Ambassador has disappeared from the list of affiliates in your Ambassador account, in the majority of cases this is because this user's account has been deleted.
In some cases, when our general conditions are not respected, an affiliation may also have been deleted.
The affiliate never appeared in my list
👉 The user may have been sponsored by another Ambassador or may not have used your affiliate link.
You can contact us to find out more. Attach screenshots of your exchanges with the affiliate/all the evidence related to his/her sponsorship.