When a Fan validates a purchase on your profile, your earnings are added to your MYM balance. We distinguish two types of earnings concerning your balance:
- "Pending" earnings
These are recent earnings from your balance which, for safety reasons, cannot be withdrawn during a given period. - "Validated" earnings
These are earnings that have successfully passed the validation period, which can be transferred to the payment method of your choice.
This control procedure allows MYM to remain a completely reliable and secure platform, preventing fraud and malicious accounts (for example, accounts spoofing photos or videos not belonging to them).
Subscription Earnings
Pending earnings related to subscriptions automatically switch to "validated" after 15 days on monthly subscriptions and 60 days on 6 months subscriptions.
Private/Push Media & Private show Earnings
"Pending earnings" automatically switch to "validated earnings" within 7 days.
Note: for Private media, your balance is credited once the media has been delivered. For private show, your balance is credited once the live has been finished.
Earnings from Tips
"Pending earnings" automatically switch to "validated earnings" within 7 days.
In the case of a Fan transaction with a suspicion of fraud, these periods may exceptionally be extended.
💡When a purchase is made on your account, you can find it in your detailed history. You will also receive an email to notify you.
For tips, in addition to the email, you’ll receive a direct message confirming the fan’s payment. This message is easy to recognize: it’s blue and signed MYM with the date of the transaction.
If you have any doubts about your earnings, don’t hesitate to contact us directly. We’re here to help! 😊