Block a subscriber

If you want to keep a fan away, you now have the possibility to be totally autonomous via 3 possible solutions:

 

Mute a subscriber

First of all, you can mute him. To do this, click on the button at the top right of the chat with this subscriber.

  • The Fan will no longer receive any emails or Push offers from you
  • You will no longer be notified in the event of a request for private content from him
  • The Fan will continue to enjoy your feed until the end of his subscription and will be able to extend it or subscribe again.

 

Block after the end of a subscription

We suggest you let the subscriber enjoy his subscription but prevent him from extending it and therefore from subscribing again later.
This option is directly accessible to you on the top right of the chat with this subscriber. You can also access it via the Tools section of the menu, then My subscribers.

 

Block permanently and immediately

This option allows you to immediately stop the current subscription by refunding the fan and also to prevent him/her from resubscribing.
This option is directly accessible to you on the top right of the chat with this subscriber. You can also access it via the Tools section of the menu, then "My subscribers".

 

Note that more important sanctions (ranging from an official warning to exclusion from the platform) can be applied in case of behavior that would not be in line with our terms of use.

Was this article helpful?
37 out of 102 found this helpful