Mute a subscriber
If you want to get away from a Fan, you can first of all mute them. To do this, click on the button at the top right of the chat with this subscriber.
- The Fan will no longer receive any emails or Push offers from you
- You will no longer be notified in the event of a request for private content from them
- The Fan will continue to benefit from your feed until the end of their subscription
Two choices are possible:
- Allow the subscriber to benefit from their subscription but prevent them from re-subscribing
- Refund the last installment of the user's subscription + prevent them from re-subscribing
If you decide to block the subscriber, ask us by specifying their username, the reason for blocking, and the choice made above.