You will find in the "My Myms" section, the list of conversations with your fans.
In each conversation, you have 2 tabs visible at the bottom of the page:
The Discussion tab
👉 The first tab is called "Discussion" and allows you to follow the history of messages with the fan.
This is where you will receive private media requests from your subscribers. We encourage you to respond to all your private media requests for several reasons:
✅ Keep your subscribers longer.
Your fans will stay subscribed over a longer period of time if they know you are responsive in messaging.
✅ Maximize your private media sales.
Your subscribers will accept your offers much more easily if you respond to them immediately.
✅ Become a Superstar.
One of the criteria for becoming one is to respond to your requests and deliver your private media within 48 hours.
✅ Tip to easily identify your fans
It’s not always easy to keep track of all your conversations, especially with so many different usernames.
To make things easier, you can assign a nickname to your fans. This helps you identify them more easily or even group them based on their interests, purchases, etc.
To add a nickname, just open the conversation with the fan. Next to their username, you’ll see the option to add a nickname.
No worries — only you can see it!
✅ Give your subscriber a voice again.
A private media request from your subscriber must first be handled on your end for your subscriber to write again (unless you have enabled CHAT mode on your end).
If you receive from your subscriber: you have one unprocessed private media request on your side.
Note that you are free to activate the CHAT mode. Either for all your subscribers at once (via account preferences); or on a case by case basis in the conversation with the subscriber in question.
If the CHAT mode is activated, the subscriber will be able to talk freely, whenever he wants and as many times as he wants like any other instant messenger.
✅Organize your conversation.
You now have the option of adding an “unread” message to a discussion with a fan. This can be useful when you want to easily find a discussion while keeping a notification. This reminder can be useful when sending media or even in your discussions with a fan.
To activate it, simply access a discussion with a fan and click on the three dots at the top right of the interface. There you'll find the words “mark as unread”. A blue dot on the conversation will indicate that the discussion has been marked as “unread”.
The Private Gallery Tab
👉 The second tab is called "Private Gallery": it gathers all the media unlocked by this fan.
✅To see which media your fan has already purchased, just go to their gallery — the purchased items are marked with the "purchased" tag.
This makes it easy to spot what they already have and helps you avoid sending duplicate content in your future offers!