Delete my account

Please note, the deletion of an account is final, there is no turning back.
This procedure concerns the complete and permanent deletion of your MYM account. If you wish to cancel a subscription to a Creator account, see this article.
  1. Log in to your account
  2. Go to your Account Settings
  3. Then in the Connection Security section
  4. Click on the "Delete my account" link at the bottom and follow the instructions

 

Delete a Creator account

  1. Log in to your account
  2. Go to your Account Settings
  3. Then in the Login & Security section
  4. Click on the "Delete my account" link at the bottom and follow the instructions


👉 About the earnings remaining in your balance
Once your account is closed, your pending winnings will be progressively validated (7 days required for earnings from private media, push, lives and tips; 15 days required for earnings from monthly subscriptions; 60 days required for earnings from semi-annual subscriptions).

Once all your winnings are validated, contact us  to get your balance payment which will be made to the bank account details on your MYM account.

 

Delete an Ambassador account

Automatic deletion of an Ambassador account is currently not possible. You can make a request to our Support team to begin deletion.

 

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